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Risk Warning
As with any other asset, the value of digital assets can fluctuate significantly, and there is a significant risk of economic loss when buying, selling, storing, or investing in digital assets. Therefore, you should consider whether trading or owning digital assets is suitable for you in light of your financial circumstances. 
 
Additional information about the risks associated with the use of S-OPES services is provided in section 5 of the Public Offer for the Provision of  Services, which may be updated from time to time. You should carefully read the Offer and Appendix No. 1 to the Offer, however, it does not explain all the risks that may arise or how these risks relate to your personal circumstances. 
 
It is important that you are fully aware of the risks involved before making a decision to use S-OPES services.
Privacy Policy
Privacy PolicyS-OPES PRIVACY POLICY
S-OPES respects and protects the privacy of those who engage with our Services (“Users”) as well as Investors who register and gain access to our Services (“Clients”).
This Privacy Policy describes how we collect, use, and process personal information when you register or access our “Services,” which include services offered on our websites, the S-OPES mobile application, as well as third-party integrations.
Access to and use of our Services means that you accept this Privacy Policy and its terms.
1. Introduction
S-OPES respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information about you when you use our Services.
2. Information We Collect
We may collect the following categories of information:
Basic Client Information
Name, address, date of birth, nationality, country of residence, gender, phone number, email address.
Additional Identification Information
Identity documents (passport, driver’s license, etc.), employment information (e.g., company name), as well as other data that may be requested under KYC/AML requirements depending on jurisdiction.
Electronic Identification Information
Biometric data (e.g., photo for identity verification).
Financial Information
Bank account details, transaction history on the Platform, proof of income (if required for KYC/AML purposes).
Wallet and Transaction Information
Cryptocurrency wallet addresses, transaction details (sender, recipient, amount, date, and time).
Client-Provided Information
Communications with support, survey responses, data submitted via chatbots or other channels.
Application, Browser, and Device Information
Device type, operating system, browser, IP address, plugins, connection network.
Activity Information
Pages visited, clicks, actions taken in the Client Account and application.
Diagnostic Information
Service logs, error data, crash reports.
Information from Public Sources and Partners
Data from public databases (e.g., sanctions lists), marketing partners, analytics providers.
Blockchain Data
Analysis of public blockchain data: timestamps, transaction hashes, digital signatures, amounts, wallet addresses.
3. How We Use Your Information
We use information for the following purposes:
  1. Account creation and maintenance (Basic and Additional Information, Financial data).
  2. Providing access to Platform services, including wallet connections, transactions, and use of selected features (Basic Information, transaction and wallet data).
  3. Client support (Communications, transaction data, usage information).
  4. Sending service notifications (administrative messages, security alerts, transaction updates).
  5. Enhancing security and preventing fraud (all categories of data, including blockchain analysis).
  6. Identification and verification for KYC/AML and compliance with legal requirements.
  7. Compliance with legal and regulatory obligations, including disclosure to authorities where legally required.
  8. Analytics and service improvement (usage and interaction data).
  9. Marketing communications (with Client consent).
  10. Promotions and loyalty programs.
4. Information Disclosure
We may share your information with:
  1. affiliated companies and employees as part of service delivery;
  2. service providers (hosting, payment processing, KYC/AML providers);
  3. government and law enforcement authorities where legally required;
  4. integration partners (e.g., when linking a bank account or third-party wallet).
By using third-party services, you agree to their privacy policies.
5. Data Retention
We retain information to the extent necessary to provide services, comply with laws, and protect our interests.
Retention depends on:
  1. date of collection,
  2. regulatory requirements (AML/KYC, tax law),
  3. necessity for security and investigations.
Biometric and identification data are stored for the period required by law or by the policies of our KYC providers.
6. Minors
Our Services are not intended for persons under 18. We do not knowingly collect their data. If we become aware of such registration, the account will be closed and data deleted.
7. International Data Transfers
To operate globally, we may transfer data to affiliated companies and data centers worldwide.
Transfers are carried out using EU Standard Contractual Clauses (GDPR), adequacy decisions, and other lawful grounds.
8. Data Security
We apply technical and organizational measures consistent with international standards (e.g., ISO/IEC 27001).
However, no method of data transmission over the Internet or method of storage is completely secure, and we cannot guarantee 100% protection.
9. Client Rights
You have the right to access, correct, and delete your data, as well as to opt out of marketing communications. Requests may be submitted via the contact details below.
10. Changes
We may update this Privacy Policy by publishing the current version on our website and notifying Clients of significant changes.
11. Contact
For privacy-related inquiries, please contact us at: legal@s-opes.com